Frequently Asked Questions

Can i cancel my order?

If your order is still processing, you can decide to cancel it and obtain a full refund.

How should i store my peptides?

After reconstitution, peptides should be stored in refrigerated conditions. Reconstituted peptides will last a minimum of 4 weeks under these storage conditions.

Where do you ship from?

We ship all orders from our warehouse in Sydney.

Do I receive a tracking number?

Yes, all orders receive a tracking number.

How long does it take to recieve my order?

All instock orders are shipped within 24 business hours of payment. Orders generally arrive in 1-5 days based on your location.

Are packages sent securely?

All packages are dispatched to secure the safety and privacy of your order.

Does your shipping method protect the peptides?

Our peptides are shipped lyophilized and kept away from direct sunlight to maintain product efficacy.

What purity are your peptides?

Our peptides are 99%+ purity and free of heavy metals and other contaminants. We only work with top manufacturers to ensure quality, and we regularly 3rd-party-lab test our products to uphold high standards.